Coat of arms of the Republic of Armenia
Ministry of Internal Affairs of the Republic of Armenia

Complaints

What information must be included in a written application addressed to an administrative body?

  • The applicant’s first name, surname and address; in the case of a legal entity, its full name and registered address; the name of the administrative body; the request submitted in the application; a list of documents attached to the application; the year, month and date on which the application was prepared; the applicant’s signature and, in the case of a legal entity, its seal; telephone number; and other identification details (at the applicant’s discretion).

What information can an applicant access in the online system by entering the reference number assigned to their application?

  • The status of their application; the date on which the application was received by the relevant public authority; the deadline for responding to the application; and the contact details of the official to whom the applicant may address any questions.

How Can an Application Be Submitted to the Ministry?

  •  By email, by post, or in person (by placing it in the Ministry’s letterbox).